Shipping Information

Returns & Exchanges

You always have 14 days to return or exchange item(s) bought within the EU. Shipping costs for returns are paid by the customer.
If you are not living in the EU, please refer to each individual seller’s terms and conditions.

Check the list below for individual Return & Exchange policies

Sellers
Bidonville Vintage Store
Casa Vintage
Culture Vintage
Daisy Del Sol
Lotta Vintage
Modern Retro
Nordsool
Ritz Vintage
Ruth & Raoul Vintage
Smiley Vintage
Trouvaille Vintage
TPH
Vintagefolk STHLM

Returns & Exchanges in Store
Good for both you and the environment!
Some sellers give you the option to return or exchange your items in store. Please check with each individual seller for more information.

If you have additional questions regarding returns and exchanges, please contact the seller in first hand. Their contact information can be found under their home pages listed above.

We want you to be happy – if you’re not satisfied with your order or have any other general enquiries, don’t hesitate to drop us a line at helpme@tph.co.

Psst! Please remember that the items are genuine vintage pieces, so signs of usage may be apparent. The items are sold with their pre-loved condition in mind.

 

Delivery

TPH.co is a marketplace, this means that we connect you to vintage stores around the world, that each ship out their items individually. The delivery time is usually between 2-4 business days for domestic packages and 3-7 business days for international packages.

You will be able to find information about the shipping fees, delivery method and delivery time under the specifications of each product.

See example below:

Pick-up in store
Good for both you and the environment!
Some sellers give you the option to pick up your order in their store. The order is available for pick up immediately after you receive your order confirmation. In some cases, you will also be able to return the item in store. Please check with each individual seller for more information.

If you have additional questions regarding your shipment, please contact the seller in first hand.

We want you to be happy – if you have further questions, don’t hesitate to drop us a line at helpme@tph.co.