At its core, omni-channel is defined as a multi-channel sales approach that provides the customer with an integrated customer experience. The customer can be shopping online from a desktop or mobile device, or by telephone, or in a bricks and mortar store and the experience would be seamless.
In easier words, an omnichannel experience means that your customer can receive new & better information about your shop, it also means that shopping at your shop becomes convenient and more innovative.
Over the past years, our customers’ shopping experience has changed drastically. Today customers expect their shopping experience to be as easy as their Uber rides. Unfortunately, not everyone has the knowledge or the resources to make that happen. This is where we come to the game, we built one of the most intuitive, simple and fun way to bring innovation to your shop.
So what do omnichannel means for your shop?
It means that your customers can see your products beforehand, in marketing people call it “lead”. The chances for a customer to actually make a purchase in your shop are higher when they already know what you have, what they are going to buy or look at.
For those more adventurous customers, they might come to your shop, perhaps find something. What if they need to think about it? Or sleep on it? With our solution, they can save your items on their phone and pay later when they make their decision. They will then pick it up at your shop and you’re all set. Never lose the opportunity to make a sale.